Health organizations are responding to the rise of VoIP phones and the ability to send photos, videos, and text messages from mobile devices via the Internet with an initiative called Next Generation 911 (NG-911).
A VoIP phone is hardware or a software-based telephone developed to use voice over Internet Protocol technology to send and receive photos, videos, text messages, and phone calls over an IP network.
Next Generation 911 (NG 911) is an Internet Protocol (IP) based system replicating E911 functions and capabilities. Comprised of managed Emergency Services IP Voice Networks (ESInets), NG911 is designed to provide access to 911 emergency services and multimedia data from all connected communication sources as well as the correct PSAPs.
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