The correct answer is B. Making a phone call or going back to the store
Explanation:
In marketing, it is not uncommon as a customer you find certain problems or issues related to a product or service you purchased or you have some complaint about them, this includes issues with guarantees, returns, sails, compensations, among others. Additionally, it is possible to report a problem or complaint of a product or service in different ways that include going to the store, contacting the company that is responsible for the product or service or even contacting an attorney. However, the first and also the simplest step is to go bak to the store or make a phone call to the seller and report the problem as the seller or store was the entity you have contact with and in most cases the entity that can solve the issue. Also, other steps should not be taken except if the store or seller does not solve your problem.
