Troubleshooting differs from diagnosis in that _____.
A. troubleshooting focuses on how to fix the problem
B. troubleshooting is an educated guess about what is causing a specific problem
C. troubleshooting doesn't have to do with actually fixing the problem
D. troubleshooting recognizes only one possible cause
Diagnosis results from troubleshooting (figuring out what went wrong). Fixing occurs after you diagnose what went wrong, which is arrived at by troubleshooting.
