To improve packaging and formulate control measures tony is using in this case is Concurrent Control .
Concurrent control, which aims to discover potential defects in a process and prevent them from happening, is also known as preventive control and steering control.
Secondly, as you can see from this example, Tony interacts with the production manager and creates plans of action as the process is going on. As a consequence, it seems more of a "Concurrent control
To learn more about Concurrent control click here:
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