Measuring the number of online ratings about the company or product on social media is the measure of sentiment type of social media metric.
Online ratings are remarks made about a good or service by users of the internet. These testimonials, which are frequently referred to as "social proof tools," are simply examples of User Generated Content that are meant to assist companies in establishing an online presence as well as visitor confidence.
The consumers enter into their keyboards by monitoring the tone, context, and feelings underlying the words, . Measuring online sentiment is an essential approach to map those emotions. Sentiment analysis is the process of measuring sentiment. It is merely a means of better understanding how consumers truly feel about your brand.
To learn more about online ratings here: https://brainly.com/question/3559470
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