Remain calm and listen to the customer's upset customer handling technique identifies customer expectations and takes ownership.
The primary thing an irritated purchaser wish is to vent. They want a person to listen and, for better or worse, you are that individual. Listening patiently can defuse a situation, so long as the customer feels stated in his or her grievance. hear them out.
External customers are the human beings that pay for and use the products or services your employer gives. while brainstorming troubles and designing answers, those clients are who you're designing for
Customer handling technique:-
- practice lively listening.
- Repeat returned what your clients say.
- Thank them for bringing the issue to your attention.
- give an explanation for the steps you will take to remedy the problem.
- Set a time to follow up with them, if needed.
Learn more about customer handling here:-https://brainly.com/question/24553900
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