CRM software can help organizations identify high-value customers for preferential treatments. The given statement is false.
It's a platform that combines your different branches, from marketing to sales to customer service, and manages their notes, activities, and metrics into one cohesive system. Every user has effortless, direct access to the real-time client data they need.
CRM platforms track customer relations, whereas SCM platforms track materials and product shipments. Tech buyers should know how these platforms dispute before completing a purchase. While CRM platforms can help organizations drive sales, a supply chain management platform enables land those sales.
Customer relationship management exists as an essential part of supply chain management because it causes the supply chain more profitable. CRM systems permit sales and marketing teams to target their efforts toward individuals who are most likely to buy their products and services.
Hence, The given statement is false. CRM software can help organizations identify high-value customers for preferential treatments.
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