False,
Incivility does not come from the sender of a message but from the receiver.
Contact is started by the sender and ends with the recipient. Sender refers to the individual, team, or organization who initiates communication. This source is mostly responsible for the message's success. The sender's experiences, attitudes, knowledge, competence, perspectives, and culture all have an impact on the communication.
The "receiver" in the communication process is the individual (or group of people) to whom a message is addressed. Reader, listener, and spectator are other words for "receiver."
The transmitter and the recipient are two additional elements that are engaged in the process. Contact is started by the sender and ends with the recipient.
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