Based on the information provided, a technique which will be helpful for the e-commerce platform in this scenario is: D. Sentiment Analysis.
What is e-commerce?
E-commerce can be defined as a business model which is designed and developed to involve the buying and selling of goods (products) over the internet.
What is social media?
Social media can be defined as a collection of Internet software applications and websites which are designed and developed so as to avail end users an ability to add, share and discuss different information, as well as enhance e-commerce, collaboration and debates between community members over the Internet such as:
Based on the information provided, we can infer and logically deduce that a technique which will be helpful for the e-commerce platform in this scenario is sentiment analysis.
Read more on e-commerce here: brainly.com/question/23369154
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Complete Question:
An e-commerce platform is looking for a more efficient way to categorize survey results and social media interactions to learn what makes their customers happy or frustrated.
Which technique will be helpful for them in this case?
Predictive Analysis
Intrusive Automation
Personal Automation
Sentiment Analysis
