An agent must present accurate, complete and factual plan information to consumers to:
Agents offering medicare plans must be professionals with an ethical stance, who provide the potential consumer with complete information about the plans, their benefits, and costs, in order to avoid confusion about contractual clauses.
Therefore, the insurance agent must provide the consumer with complete information about a health plan, ensuring compliance, reliability in the process, consumer support and training in marketing, service and negotiation.
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