In order for Joe to seek compensation from the consumer recovery fund, he must first obtain a civil judgment or criminal damages order against the real estate agent. This assumes he can successfully sue the agent (or indict the agent for a crime) in court and legally prove fraud.
Go to Settings and tap his own name. Tap Password & security > account recovery. Under recovery assistance, tap adds recovery contact and authenticate with Face ID or touch ID. If you're in a family sharing group, group members are recommended.
The California department of real estate maintains a sacrificial fund known as the real estate consumer recovery account fund (“consumer recovery account”). The consumer collections account is funded from a portion of the fees paid by the real estate licensee.
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