As Team Leader for Canada's leading call centre, you have an employee on your team who is at least 10-15 minutes late for work everyday. Employees are required to be at work a minimum of 10 minutes before the start of their shift to ensure that they are at their respective stations and ready to log on to the phone lines right at the start of their shift.

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18-08-2022
Social Studies

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As Team Leader for Canada's leading call centre, you have an employee on your team who is at least 10-15 minutes late for work everyday. Employees are required to be at work a minimum of 10 minutes before the start of their shift to ensure that they are at their respective stations and ready to log on to the phone lines right at the start of their shift.

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ayfat23 ayfat23 · Answer 1 · 2022-08-19T21:20:31+02:00

As Team Leader for Canada's leading call center, to curb the lateness of the employee, then some policies can be initiated, and in case it persist, then a warning can be given.

How can an employer curb lateness?

The employer can do this by telling the employee to notify his or her supervisor incase of not meeting up with the starting time on that same day.

In order to handle the situation whereby an employee coming late to work, these steps can be followed:

Address the situation early.
Make the expectations of the team to be clear.

seek tardy policy.
Set goals together.

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