When a hired manager does not have the same interests as the owners of the business, economists call it a principal-agent problem.
A principal-agent problem occurs when there is a conflict of interest between the owner(s) of the asset and the hired representative. This happens when a degree of control and decision-making is delegated to the hired individual. The risk that they will make decisions that are contrary to the owner’s best interest is called agency costs and is carried by the owner. It is the owners' responsibility to provide incentives for the hired manager or individual to act in favor of their same interests.
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