What you should do in this regards of the retirees is to; Go ahead and call them.
A work retiree is simply an individual that has retired from active workforce and is now qualified to be a pensioner.
Now, since you have spoken to one employer who provides you with a list of their retirees and asks you to contact them to explain the characteristics of the plan they have selected. Thus, it is recommended that you go ahead and call each of them so that they can be well aware of the employer group plans you have in place.
The complete question is;
This year you have decided to focus your efforts on marketing to employer group plans. One employer provides you with a list of their retirees and asks you to contact them to explain the characteristics of the plan they have selected. What should you do?
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