When a customer asks for something other than my duty I am most likely to : A) Find the appropriate employee and introduce them to customer.
A customer is the person who purchase the goods and or services from the company, through this contract the company earns revenue and profits.
A customer is also known as the King because it is the one who is the key player for the business, a slight negative publicity or impression can make the company go out of business.
Therefore the customer should be responded with the correct response to their queries and for this it is recommended that the relevant personnel attends the customer and resolves the query on time, as time is also a great factor here, the customer query needs to be resolved on time that is effective and efficient.
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