The above scenario is very common. The best way to resolve it is to file a complaint the the bank indicating the details of the transactions that have been erroneously deducted. This will be rectified in a process called bank account reconciliation.
This simply is the process of auditing a bank account with the objective of ensuring that all the transactions are correct and without errors.
In some cases, the bank may be the entity that initiates a bank reconciliation.
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