When a customer pick up a product generally shipping fee is waived in distribution storage.
This practice is pretty common and almost every business nowadays is operating this way, providing discounts or completely waiving shipping fee on pick up of customers.
Customers in return feel happy to have their shipping fee being waived.
This kind of practice is done in order to retain customers and encouraging them to pick up instead of delivery.
Pick up by customer reduces a Company's shipping fee as the product is directly picked by the customer itself instead there is a hidden cost that the customer bears by driving to the warehouse but this cost is not considered by the customer and customer still feels happy about it.
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