There are various ways to resolve conflict. Addressing conflict by the team manage is by:
- Control conflict by expanding the resource base
- Eliminate conflict by assigning volunteers to another project team.
There are a lot of ways an individual can handle conflict. One of which is to expand the resource base.
Example: Supporting team manager receives 4 budget requests for $150,000 each. If he has only $200,000 to distribute, there will be conflict at this stage because each group will believe its proposal is worth funding and will not be happy if not fully funded. So the best thing to do is to expand the resources allocated.
The right way to fix this conflict is to tell your volunteers in advance that some of them will not be doing different tasks etc.
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- Capital One invites employees to work on special projects during hackathons. Employees can explore new technologies, rapidly push development forward, or just expand their network to include more colleagues interested in innovation. There's always the possibility that more employees want to participate in the hackathon than there are roles available. If you were a hackathon team manager, how could you best address the conflict created by having more volunteers than open roles?
- Control conflict by expanding the resource base.
- Eliminate conflict by assigning volunteers to another project team.
- Eliminate conflict by avoiding the volunteers.
- Stimulate conflict by making volunteers compete for the available roles.
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