Read this passage, and then answer the question that follows.
When Frank Williams created Shop-Mart forty years ago, his goal was to help poor, mid-western, rural con
large general store with cheap prices. He bought extra-large quantities to get rock-bottom prices direct fr
his customers the added costs incurred by companies that use wholesalers. However, when Frank died, t
company. Shop-Mart moved into almost every community and forced mom-and-pop stores out of busine
with only one place to shop and work-Shop-Mart. Instead of helping poor communities, now Shop-Mart
The tone of this passage is
and you could conclude that its author
O
A.
sad; is a disgruntled former employee
B.
frustrated; has had a bad shopping experience
Oc.
proud; works for Shop-Mart's marketing division
OD.
bitter; has seen his small, rural community destroyed by Shop-Mart