Answer:
c. Marketing myopia
Explanation:
Marketing myopia occurs when a company focuses only on its needs and capabilities and not on the needs of their customers. Obviously, this will result in decreasing sales volumes and lower profits, and could eventually result in a business failure. In this case, Steven doesn't want to realize that VCRs are no longer wanted by consumers (nor DVDs nowadays).
Based on the information given, Steven is suffering from marketing myopia.
Marketing myopia simply means when a company focuses only on its needs and not what the customers need.
Based on the information given, Steven focuses on his needs alone. Thus brought about the reduction in sales and revenue. Therefore, Steven is suffering from marketing myopia.
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