Select the skills or techniques being exhibited by the healthcare professional below. (Check all of the boxes that apply)

A patient has just been told she has an underactive thyroid gland. The patient asks whether she will need medication to relieve her symptoms, and the doctor says yes and explains how the synthetic thyroid hormone medication works. The doctor then provides the patient with a prescription and a pamphlet detailing symptoms, treatment, and answers to questions patients commonly have.

good listening skills

directing patient to a support group

offering written educational materials

providing take-home educational materials