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Anna worked for over an hour trying to set up her new phone by going online to access the manual. She finally gave up and used the store locator to find the service provider’s nearest location to her home. Businesses know their products can be complicated and many customers prefer on-site service visits. Brick-and-mortar locations need to ________ in order to compete for the business of busy customers.

Respuesta :

I think brick and mortar locations need to ensure their listing reflects what their physical locations offer.
By doing this, many consumers will not be disappointed when they visited the on site store

hope this helps 
LearnGrow

Brick-and-mortar locations need to offer outstanding customer service and efficient locations in order to compete for the business of busy customers. Companies can avoid the rat race to bottom-dollar prices by standing out with super service and experience and sometimes great service means getting out of your customer's way, and giving them the tools they need to solve their own dilemmas.

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