Serge notices that Jon has been coming into work late for the last two weeks. Serge privately asks Jon if everything is all right with him. Serge is using which of the following traits for successful interpersonal relations? A. Articulation B. Consistency C. Honesty D. Sensitivity
Explanation: he is using an emotion he could simply tell him that if he doesn't show up on time that he will be fire or suffer consequences but instead he asks is every thing is ok.