Answer:
C. Conduct a research to find the potential and actual customers
Explanation: Research is a scientific process of evaluation or finding the root cause of certain conditions. Research helps to uncover several causes or issues related to certain things.
The vice president should conduct a research in order to determine the main factors causing the people not to wear their shoes and know how possible it can be to the advantage of the company. This is the process through which companies penetrate new markets.