Answer:
Cognitive theory
Explanation:
According to cognitive theory, Individuals with social anxiety disorder shift their attention towards their anxiety when confronted with challenging social situations, view themselves as inadequate enough to confront societal pressure, find excuse to avoid taking up such duties that will put them in the light. Their coping mechanism include playing safe by giving excuse of their inadequacies or a clear refusal.
Keona made excuses or refuses any chance for her to speak in public, so the cognitive theory clearly define her social disorder.
