The term _____ distinguishes the person who uses a hardware or software product from the IT workers who develop, install, service, and support the product.
"It user" is the correct answer for the above question.
Explanation:
It users are the user who is generally using the computers and the It system for their work.
But the It workers works is to install the service and to develop the service for the IT users.
Hence anybody can say that there is a many difference between It user and the IT workers.
The above question-statement also wants to states the same difference between the IT user and the It workers. So after putting the "it user" in the above question blanks the statement means the same. Hence "IT user" is the correct answer.
