Marvin, an employee at Unipal Corp., has recently joined the company and is being trained. However, he isn't able to communicate well with his trainer, Melissa. As a result, Melissa feels doesn’t have the positive attitude or the will work. She speaks to Marvin about the issue but feels that he isn't sincere enough in his statements, since she has already formed opinions aboutfrom his past behavior. In this scenario, Melissa's _________ doesn't allow her to interpret Marvin's statements correctly.