If the restaurant runs a sale and the customer arrival rate increases by 20%, how would this change the total time expected to serve a customer? How would this change the average number of cars in the drivethru line

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Answer:

Explanation: when the total number of customers *increases*, in order to serve the increased number of customers, it needs to be done *faster* in order not to keep other customers waiting for too long. And also this increased customer patronage would increase as well, the number of cars driving through the drive way

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