Stephanie is a flight attendant on a major airline. She presents the safety guidelines to all the passengers and speaks directly to the passengers seated in the exit row to make sure they understand what to do in the case of an emergency landing. She also brings snacks, drinks, blankets, and pillows to the passengers to ensure that they have a comfortable flight. What skills is Stephanie exhibiting?
a. psychomotor skills
b. technical skills
c. analytical skills
d. cognitive skills
e. human relations skills