While obtaining the health history of a client, the nurse learns the client's father was diagnosed with schizophrenia in his twenties, the same age the client is now. The client hesitates to discuss the topic and answer questions about the father. Which approach is best for the nurse to use to interview the client about mental health concerns?
a. Ask questions in a vague, non-specific format.
b. Begin with questions that are less sensitive in nature
c. Share personal values to put the client at ease