In which managerial style does a manager complete many of the initial tasks of a project, leading by example and showing exactly how the work should be done? Question 1 options: coaching pacesetting participative directive
What label is used to describe spoken communication?
Question 2 options:
verbal communication
nonverbal communication
written communication
directive communication
Question 3 (1 point)
Leila has been working with and managing her team for several weeks now and has noticed that people are beginning to stop being overly friendly and are acting a bit more "real." Several conflicts and differences have arisen, and a few team members are beginning to clash a bit. What stage has Leila's team moved into?
Question 3 options:
performing
forming
storming
norming
Question 4 (1 point)
The coaching management style is a top-down approach to management.
Question 4 options:
True
False
Question 5 (1 point)
At what stage in team development are members working well together and on the fast track to realizing their goal?
Question 5 options:
forming
storming
norming
performing
Question 6 (1 point)
Diego is more concerned with the members of his team and how they get along with each other—and with him—than he is with the actual processes they are to follow. He believes that if the team thrives together, the work will get done. Which management style BEST describes Diego's style?
Question 6 options:
authoritative
pacesetting
coaching
affiliative
Question 7 (1 point)
What label is used to describe communication that does NOT use spoken language?
Question 7 options:
verbal
nonverbal
digital
directive
Question 8 (1 point)
Effective communication should NOT be an ongoing goal.
Question 8 options:
True
False
Question 9 (1 point)
Capria has had a long and successful career in restaurants. She believes part of her success is her managerial style. Her focus is on hearing from everyone in the group, encouraging each person to share an opinion because she thinks it's important to give her employees a say in how things are handled. Which management style BEST describes Capria's style?
Question 9 options:
affiliative
participative
pacesetting
directive
Question 10 (1 point)
People can't hear the tone in your voice or see the expression on your face when reading written communication, so keeping it polite and professional is important to make sure that your written communication is what?
Question 10 options:
ignored
effective
offensive
assumed
Question 11 (1 point)
It is NOT necessary to be a leader to be a good manager.
Question 11 options:
True
False
Question 12 (1 point)
What label describes the person in control of part of a company and/or a group working to complete a goal?
Question 12 options:
leader
manager
mentor
employee
Question 13 (1 point)
Akio has outlined the end goal for his new marketing team. He will set the direction and make sure team members understand their tasks and how to get them done but leave them to do the work themselves. What kind of management style BEST describes Akio's style?
Question 13 options:
authoritative
coaching
affiliative
directive
Question 14 (1 point)
As a manager, "moments of truth" will be times when your leadership and management skills will be:
Question 14 options:
exploited.
ruined.
delegated.
tested.
Question 15 (1 point)
What stage of team development can be described as a time when members are working well together, everyone really understands their roles and are on the fast track to making it to the goal?
Question 15 options:
forming
storming
norming
performing