Billed in error: Perform actions in Adjustment Index: Taxes and fees.
System failure message: "Due to system error payment fee will not be waived. Please manually adjust the fee.": Manually adjust the fee at the charge level from Pending Charges in Samson.
System failure message: "Due to system error payment fee will not be automatically applied. Please manually charge the fee.": Manually charge the fee using the CFPFEE charge code from Pending Charges in Samson.
a) Address billing errors through Adjustment Index
b) Automatically waive fees for system errors
c) Ignore system error messages
d) Charge fees without manual adjustment