the participant will organize and deliver a sales presentation or consultation for one or more products/services/customers. the participant will research an actual company that he/she represents and real product(s)/services(s) to be presented. the participant will also research the target customer that the product/service will be presented to. then the participant will present the product(s)/service(s) using the steps in the selling/consulting process to meet the needs of the customer (prospect). for 2022-2023 you will assume the role of a financial consultant to a local bank or credit union. the bank or credit union is looking to close some of its brick-and-mortar locations and transition more of its services to an online/virtual platform. the bank or credit union is seeking your recommendation on what services could be transitioned to an online-only banking platform without compromising customer service to its customers